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Authentic, Genuine Engagement Critical - Even for the Experts
My recent experience interacting with one of the leaders in the field of collaborative communication technology reminds once again that authentic, genuine engagement is critical, even for the experts.
Blue Host Customer Service Fail
I was hit with a few email problems yesterday and needed to call my hosting company, Blue Host, to try and figure out the problem. I have been with Blue Host for about 20 months and for the most part, have been satisfied with the service they have provided.
Previously when I called, their IVR system [...]
Smart Sutter Home Social Media Brand Promotion
Social media driven user generated content promotions are nothing new. It seems like every brand with even an inkling of what social media is all about is asking its customers to send in ideas about how the brand fits into their lives.
Today, I came across a “Build a Better Burger” UGC promotion from the Sutter [...]
Azerbaijani Culture and Hospitality Brought to Dallas
As a thank you for presenting to the Azerbaijani delegation, my wife and I were invited to a farewell dinner at a local home. The affair was very informal with plenty of wine and beer flowing amidst the non-stop flashes of digital cameras, (the Azerbaijani’s were most fond of photographs).
Soon after our arrival, dish after [...]
Azerbaijan, Citizen Journalism, Social Media and the Government
Since January, I have been helping the World Affairs Council of Dallas Fort Worth incorporate social media into their marketing efforts. The WAC is a terrific organization with wonderful people. They host endless delegations from around the world and have a truly remarkable speaker series.
Last week, the WAC hosted a delegation from Azerbaijan and invited [...]